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The Ecommerce Issue September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

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Alex Batdorf on getting sh!t done

Alex Batdorf

In this interview with Alex, we talk through why she started Get Sh!t Done, sustainable growth, how she avoids overreacting to the small stuff, and how her squad helps her build.

Must-listen moments:

1:36 — On taking your ego out of the process

“It's not about me. It goes back to why I am doing this — the moment you can take out this idea that your identity is at risk, take your ego out of it, and just say, I want to put this in the world and see how people react to it. It's what you do but it's not who you are”

4:15 — Money doesn’t mean growth

“You gotta ask yourself: Can my company actually grow at that rate? And just because you get a check from an investor, doesn’t mean that throwing money at your company to grow will actually make it do that. If you haven't solved for a model that can sustain that, there isn’t enough money in the world from an investor that will make it grow to that level.”

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