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The Ecommerce Issue September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction


Reads, listens, and follows to shake up the status quo

Spark new ways of thinking and doing business with this media that will shift your view.

issue 7 bookmarked


The New Rules of Business with Carolyn Childers and Lindsay Kaplan

The co-founders of Chief know a thing or two about breaking barriers: The company they have built together hit a $1.1 billion valuation in March 2022, propelling the private networking business for women to unicorn status. One of their key takeaways from their journey? There is no “business as usual” today, and there’s no one playbook for success. There’s a lot of wisdom to be gleaned from the experiences of others who have tackled tough challenges of leadership and entrepreneurship — and that’s the stuff of this podcast, featuring interviews with founders, execs, and thought leaders.

The WorkSmart Podcast with Morgan DeBaun

How do you make a financial plan for your business? What’s the best way to run an executive meeting? How do you navigate relationships with VC investors? When and how can you start paying yourself? Founder, investor, and community builder Morgan DeBaun shares her own expertise along with compelling interviews with founders, CEOs, and experts to offer up a valuable resource for entrepreneurs looking for tactical guidance and help with big-picture thinking.  

 Chase Jarvis Live, a show and podcast

Chase Jarvis is a photographer whose “life’s goal is to be as creative as possible towards everything I endeavor.” That drive led him to co-found CreativeLive in 2010 — which offers livestream classes taught by instructors across the creative arts — and then a larger company built around his passion for inspiring creativity and community. In his live broadcast show and podcast, cjLIVE, he interviews leading creative entrepreneurs, thought leaders, and artists to delve into their stories and inspire creative thinking in life, art, and careers. 


@grahamandwalker on Instagram

Graham & Walker is a female-founded venture fund, accelerator, and community with a mission to “activate the potential of all women in business for the benefit of all humankind.” This account is full of inspiring, informative, and entertaining posts for women in business.


The Surprising Impact of Meeting-Free Days

Ah, the glorious sight of a meeting-free day on your calendar: all those little blocks of time — yours! According to research published by MIT Sloan Management Review, a work day without meetings improves autonomy, communication, engagement, and satisfaction, and it increases productivity (among other benefits). Check out the article to learn more about how different approaches to the trend of adopting meeting-free days impact the policy’s effectiveness. 

How to Mentor Young Workers in a Remote World

Do we need to be sitting next to someone in an office to be a good mentor? Is onsite training the best training for a new employee? In this article in The Atlantic, Ed Zitron argues that it’s not the where but the how of training and mentorship that make it effective and meaningful. Specifically, it’s the intentionality and consistency behind the effort that will make a difference in a young team member’s career. 


Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You

Here’s a new take on leadership: It’s not about you. Co-authors Frances Frei and Anne Morriss share how and why leaders who are looking in the mirror are getting it wrong. “Leadership is about making other people better, first as a result of our presence and then in a way that lasts into our absence,” they write. Unleashed digs deep into their thesis through compelling storytelling and valuable takeaways for leaders who want to get it right.

The Power of Fun: How To Feel Alive Again

When’s the last time you laughed out loud? Truly felt the flow of playful, joyful energy? If you’re drawing a blank, science journalist Catherine Price suggests a “fun audit” — followed by actual, real-life fun. Her book makes the case for all the physical and mental health benefits of getting serious about having fun, as well as tips and tools to help understand what fun looks like in your life and how to consistently make it happen. 


Founder Fodder

Brie Wolfson, founder of The Koolaid Factory, writes weekly about “the quirks and quandaries facing founders.” Want to know what it looks like to be a good steward of your company’s Slack channel? How to run a candidate referral program? How to support your managers? The deep, thoughtful takes and actionable steps on wide-ranging topics reflect Brie’s commitment to helping company leaders learn about and create better company coordination.

What the Elle

From women-led investing app Ellevest, this weekly newsletter reflects the company’s mission to “get more money in the hands of women.” The content includes links to Ellevest Magazine articles and other financial education resources from the company’s site and external media outlets — all focused on sharing stories, data, and tools to help women take empowering action to care for themselves and their financial well-being.

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Fresh finds for your content queue

Written, recorded, and designed by doers & makers © 2023 In the Works