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The Ecommerce Issue September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

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Self-awareness with Kathleen Brown

Kathleen Brown

Through her own cancer diagnosis and treatment, Kathleen Brown learned firsthand what kind of real support cancer patients need: support from those who have been in their shoes. In this episode, Kathleen talks about the early days of her business, Buddhi, and how self-awareness led her to leave a 9-to-5 job to become a founder.


Must-listen moments:

1:42 — What does self-awareness mean to you?

“Really just the ability to recognize your emotions and thought patterns and how they might affect your behavior. For me, I hadn’t always had an easy time recognizing my emotions. In my experience, and I know for so many others who have been touched by cancer, whether you’re a patient or a caregiver, you’ve got to think about it from a stress response perspective.”

3:35 — Leaving a dream job

“I think it's made a world of a difference leaving not only the sports industry, but corporate America. Because there’s that conditioning of “stay strong, keep pushing through, work hard, play hard,” but not creating space for recognizing emotions and struggles with mental health — and certainly not feeling empowered to talk about vulnerabilities.”

Keep listening to Real Quick

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Transparency with Kelley Cambry

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