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The Ecommerce Issue • September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

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The Authenticity Issue
Issue 03

The Authenticity Issue

In this issue, we explore what goes into building a business with authenticity—one that attracts a dedicated team and customers who share your values. Browse by issue ›

Radical self-honesty is Connie Matisse’s superpower undefined
Feature Story

Radical self-honesty is Connie Matisse’s superpower

From day one, the CEO and co-founder of East Fork has been transparent about values and committed to being a good neighbor. The result? A rapidly growing pottery company with a loyal customer base.

Keep reading ›

Listen to Real Quick

A series of quick chats about big topics

All episodes ›
Real Quick with Izzy: The four traits of authentic leadership
2:28
Listen › Real Quick

Real Quick with Izzy: The four traits of authentic leadership

Confidence with Shelly Omílàdé Bell
8:43
Listen › Real Quick

Confidence with Shelly Omílàdé Bell

Self-awareness with Kathleen Brown
7:10
Listen › Real Quick

Self-awareness with Kathleen Brown

All episodes ›

Grow with purpose

All growth articles ›
The three key principles behind creating outstanding job descriptions
Grow

The three key principles behind creating outstanding job descriptions

Compensation: How (and why) to invest in employees from day one
Grow

Compensation: How (and why) to invest in employees from day one

All growth articles ›

Read founder stories

All stories ›
Uncommon Goods strives for better, not bigger undefined
Feature Story

Uncommon Goods strives for better, not bigger

How scaling leadership skills and company values helped Dave Bolotsky guide the growth of Uncommon Goods

Keep reading ›
All stories ›

Watch founders in action

Featuring companies who found success without sacrificing their values

All videos ›
Alex Batdorf's biggest pivot
Watch › In their own words

Alex Batdorf's biggest pivot

The founder and CEO of Get Sh!t Done shares what motivated her to walk away from her former company — and how she thinks about her impact as an entrepreneur.

Against the Grain: Death Wish Coffee
Watch › Against the Grain

Against the Grain: Death Wish Coffee

Find out how this coffee company fuels an entire community — and how caring about their customers has created unrivaled loyalty to the Death Wish brand.

Against the Grain: Naturalicious
Watch › Against the Grain

Against the Grain: Naturalicious

Find out why founder and CEO Gwen Jimmere sees Naturalicious as "not really about hair," and how she has grown a community of women supporting each other.

All videos ›

Snacks

All bite-sized content ›
Simple steps to decompress
Snack › Top 5

Simple steps to decompress

Content that will make you think
Snack › Bookmarked

Content that will make you think

The anti-hustle schedule
Snack › Art

The anti-hustle schedule

In defense of the ice breaker
Snack › Try this

In defense of the ice breaker

All bite-sized content ›