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The Ecommerce Issue • September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

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The Change of Plans Issue
Issue 02

The Change of Plans Issue

Through failures, pivots, and a pandemic, resilience and flexibility help founders and companies grow. Browse by issue ›

The pivots that grew and saved Happied’s business undefined
Feature Story

The pivots that grew and saved Happied’s business

April Johnson tells us how she and co-founder Sharon Cao pivoted their happy hour app to bring people together online during the pandemic — and created a sustainable business model in the process.

Keep reading ›

Grow with purpose

All growth articles ›
How to name a company or product: Tips for choosing a name that resonates
Grow

How to name a company or product: Tips for choosing a name that resonates

From creator to coach: Founders share lessons from the transition to CEO
Grow

From creator to coach: Founders share lessons from the transition to CEO

All growth articles ›

Listen to Real Quick

A series of quick chats about big topics

All episodes ›
Quinnton Harris on prioritizing what matters
5:45
Listen › Real Quick

Quinnton Harris on prioritizing what matters

Alejandra Fernandez on fighting perfection
5:08
Listen › Real Quick

Alejandra Fernandez on fighting perfection

Brantly Fulton on the importance of due diligence
5:01
Listen › Real Quick

Brantly Fulton on the importance of due diligence

All episodes ›

Read founder stories

All stories ›
There's no going back to normal undefined
Feature Story

There's no going back to normal

A conversation with Deldelp Medina, executive director of Black & Brown Founders, on the pivots, changes, and lessons of the past year and a half.

Keep reading ›
All stories ›

Watch founders in action

Featuring companies who found success without sacrificing their values

All videos ›
Alex Batdorf's biggest pivot
Watch › In their own words

Alex Batdorf's biggest pivot

The founder and CEO of Get Sh!t Done shares what motivated her to walk away from her former company — and how she thinks about her impact as an entrepreneur.

Against the Grain: Death Wish Coffee
Watch › Against the Grain

Against the Grain: Death Wish Coffee

Find out how this coffee company fuels an entire community — and how caring about their customers has created unrivaled loyalty to the Death Wish brand.

Against the Grain: Naturalicious
Watch › Against the Grain

Against the Grain: Naturalicious

Find out why founder and CEO Gwen Jimmere sees Naturalicious as "not really about hair," and how she has grown a community of women supporting each other.

All videos ›

Snacks

All bite-sized content ›
Values-driven fundraising tips
Snack › Start Here

Values-driven fundraising tips

Back to the drawing board
Snack › Art

Back to the drawing board

I'd subscribe to that
Snack › Top 5

I'd subscribe to that

Words to stop (and start) using
Snack › Vocab

Words to stop (and start) using

All bite-sized content ›
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