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The Ecommerce Issue • September 2023

Building a customer-oriented ecommerce business through better human interaction

Issue 01

The Community Issue

This inaugural issue of In the Works is all about finding, building, and growing communities while growing your business. Browse by issue ›

Feature Story

Bridging the belonging gap

After questioning their own belonging in U.S. workplaces, Chezie co-founders Dumebi and Toby Egbuna are building a community where underrepresented professionals and inclusive employers can connect and thrive.

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Grow with purpose

All grow articles ›
Grow

B Corp companies merge profit and purpose

To be a B Corp is to be committed to the planet and its people. Here’s how your company can be a force for good, too.

Grow

100 coffee meetings: A guide to more meaningful, purposeful networking

Founders weigh in on how to navigate the process of building relationships while growing a business.

Grow

This is not your family: Building a healthy company culture from the start

Your colleagues are not your family — your family is your family. From two employees to 200 (or more!), here's how to model healthy behaviors and stay inclusive and intentional as you scale.

All grow articles ›

Listen to Real Quick

A series of quick chats about big topics

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1:09
Listen › Real Quick

Real Quick with Izzy: Self-care for the self-made

5:12
Listen › Real Quick

Chanita Christmas prioritizes herself and her circle

5:42
Listen › Real Quick

Khalif El-Amin teaches new founders about self-care

All episodes ›

Read founder stories

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Feature Story

For women founders and funders, there's power in community

A look at how communities like Good For Her and WXR Fund are paying it forward and changing the landscape for women-founded companies.

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Feature Story

Empowering a new generation of ecommerce founders

We spoke to the founder of Makelane about how she’s creating a space for women to learn, share, and support one another as they build their businesses.

Keep reading ›
All stories ›

Watch founders in action

Featuring companies who found success without sacrificing their values

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Watch › Against the Grain

Against the Grain: Death Wish Coffee

Find out how this coffee company fuels an entire community — and how caring about their customers has created unrivaled loyalty to the Death Wish brand.

Watch › Against the Grain

Against the Grain: Naturalicious

Find out why founder and CEO Gwen Jimmere sees Naturalicious as "not really about hair," and how she has grown a community of women supporting each other.

Watch › Against the Grain

Against the Grain: Piscataqua Savings Bank

With a 150-year history of community building under their belts, the team at Piscataqua Savings Bank shows us how important it is to strengthen your relationships in order to strengthen your business.

All videos ›

Snacks

All bite-sized content ›
Snack › Bookmarked

Good reads for leaders and creatives

Snack › Soundtrack

A playlist in the works

Snack › Top 5

Reduce your company’s carbon footprint

Snack › Art

How do you make money, though?

All bite-sized content ›